Support Request
Having issues with your equipment?
Pridham Audio Video knows how frustrating that is! Therefore, Pridham Audio Video’s policy is to be in contact with you within 3 hours of receiving your request to schedule your support request. After all, we want your equipment to be working perfectly at all times.
Help Desk Hours:
Monday – Friday
8am – 3pm
Saturday – Sunday
9am – 3pm
All service request received after 3PM will be handled the following business day. Pridham Audio Video has technicians on-call for weekend technical support.
If you prefer to send an email rather than filling out the form, please email Pridham Audio Video at service@pridhamaudiovideo.com or call us directly at (800) 747-0147. Thanks!