Support Request

Urgency of Request (required)
URGENT SERVICE REQUESTED! (3 hours or less. Rush charges may apply.)Normal Service RequestWeekend/Holiday Service Request (Subject to Weekend/Holiday Rates)

Your Name (required)

Your Company Name (required)

Your Email (required)

Your Direct Telephone Number (required)

Please briefly describe the issue(s) that you are having.

Please attach a photo of the issue that you are having, if you think it will be helpful. (not required)

Just like you, we really hate SPAM! So, please bare with us for an easy quiz that blocks SPAMMERS. Thanks!

Having issues with your equipment?

Pridham Audio Video knows how frustrating that is! Therefore, Pridham Audio Video’s policy is to be in contact with you within 3 hours of receiving your request to schedule your support request. After all, we want your equipment to be working perfectly at all times.

Help Desk Hours:

Monday – Friday
8am – 3pm

Saturday – Sunday
9am – 3pm

All service request received after 3PM will be handled the following business day. Pridham Audio Video has technicians on-call for weekend technical support.

If you prefer to send an email rather than filling out the form, please email Pridham Audio Video at or call us directly at (800) 747-0147. Thanks!